Brien Sheehan

4300 Horizon North Pkwy #924

Dallas TX, 75287

918-978-9059

brientsheehan@gmail.com

Education

Oklahoma State University: 

Aerospace Administration and Operations: Aviation Management

Bachelor of Science Degree

August 2011- December 2012

Spartan College of Aeronautics and Technology:

Professional Flight Program

Private Pilot Certificate

Jan 2008- Jan 2009

 

Collin College:

Liberal Art Studies

Associates of Liberal Arts Degree

August 2005- December 2007

Work Experience

Swissport/KLM royal Dutch Airlines –DFW international, Aug 2015-Current

Operations Coordinator:

·   Coordinate general ground operation efforts to prep and ready the flight for departure

·   Schedule lodging for inbound/outbound flight crews

·   Provide ramp crew with loading/offloading instructions and baggage planning

·   Audit ground operations and make sure loading, fueling and catering operations are in accordance with KLM safety regulations

·   Coordinate information between OCC, CLP, Flight dispatch and Flight Deck crew.

·   Data entry of flights baggage load.

·   Provide flight crew flight plan and notification of any special loads.

·   Monitor Baggage loading reports for any negative or positive variance

 

Swissport/Qatar Airways- DFW International Airport, May 2014- Currently employed

Operations Agent:

·   Oversee Operations required for Flight to be prepped and ready for departure

·   Load Planning for ULD baggage and ULD cargo placement

·   Data entry of freight and Dangerous/ Special goods.

·   Analyze, Modify and edit Loading Instructions

·   Provide ramp Crew with Loading and Offloading Instructions

·   Provide Flight crew with required NOTOCs, Flight Plan, and Fuel Dockets

·   Review and Analyze Flight Plans

·   Coordinate information between Control Load Center, Dispatch, Cargo, Flight Crew, ATC  and terminal management

·   Send Movement Reports to other stations after flight arrival and departure

·   Inventory management of Baggage ULDs on station.

·   Finalize All Flight reports

 

Swissport/Cayman Airways- DFW International Airport, June 2015- Currently   employed

Passenger Service Agent

·   Customer service

·   Passenger Document checks

·   Check passengers and baggage in for departure flight

·   Assist passengers with baggage claims

·   Board passengers at gate

·   Operate jet bridge

·   Assist arrival passengers and flight crew through immigration

 

Bridge Metrics- Allen, TX Nov 2013- March 2014

 

Inside Sales Specialist-

·   Inside IT sales

·   B2B prospecting

·   Generate leads for individual client campaigns.

·   Data mine information to find potential clients

 

Cbeyond- Dallas, TX, April 2013- June 2013

 

Territorial Sales Rep:

·   Outside sales

·   Cold Call b2b sales

·   deliver and sell products to small to mid-size business,

·   develop individual customer pipeline

·   develop a client base by marketing Cbeyond products

 

Home Depot- Tulsa, OK, August 2008- July 2011

 

Shipping and Receiving Clerk:

·               Logistics

·   Unloaded freight by hand or by operating forklift, reach truck, pallet jack, electric pallet jack, or slip truck

·               Scheduled delivery appointments

·               Record inventory of items received

·               Data entry

·               oversee store transfers

 

Skills

Computer and Operating Systems:

·   Strong Computer Skills

·   General Internet Use

·   Windows 95/98/NT/2000/XP/Windows 7, Windows 8

·   Expert using AMADEUS

·   Saber

·   Microsoft Office Suite Programs

·   Microsoft Access, SQL

·   Macintosh Operating Systems

·   Adobe

·   Typing skill of 40 WPM

 

Additional Skills:

·   Analytical Problem Solving

·   Detail Oriented

·   Assessing Priorities/Time Management

·   B2B sales experience

·   Negotiating

·   Research/Investigating

·   Working in Teams

·   Working Independently

·   Airfield Operations Experience

·   Pilot Experience